Collecting revenues for electricity used by tenants can lead to complications for landlords, body corporates and managing agents alike. In some cases, tenants regularly neglect to pay their electricity bill or refuse to do so when they feel that their consumption is not as high as the amount they are being billed for.
Whether the dispute arises because of neglect, or a feeling of injustice, collection of arrears in such cases is a problem. Legally, the electricity supply may not be disconnected, so tenants continue to enjoy the benefits of electricity and easily build up an arrears. Landlords have no choice but to pay on behalf of the tenant or face disconnection and reconnection fees. In some cases matters may remain unresolved for an extended period of time. While the landlord tries to collect the arrears from a tenant, the utility company tries to collect arrears from the landlord and so a domino-effect of legal proceedings ensue.
For landlords, body corporates and managing agents, the solution to avoiding this problem is to install a secondary, Prepaid Electricity Meter from us. The secondary Prepaid Electricity Meter is privately owned and provides a cost-effective solution with equitable benefits to both tenants and landlords.
Landlords and Property Managers are protected from:
- tenants running up high electricity bills.
- tenants disputing their bills after consumption.
- legal complications between owner and tenant.
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Tenants are protected from:
- landlords over charging for electricity.
- not knowing that their level of electricity consumption is high.
- not being able to monitor their consumption.
Landlords and Property Managers are able to:
- ensure that tenants pay for electricity before consuming it.
- protect themselves from large, unpaid bills at the end of a lease.
- easily resolve disputes on the amount of electricity consumed.
- use the sale of recharge vouchers as a bargaining tool in lieu of unpaid rent
Tenants are able to:
- monitor their consumption by checking the meter monitor and adjust usage accordingly.
- budget so there are no surprise bills at the end of the month.
- know for certain that they are paying for the correct amount of electricity being used.
When considering the costs of aggravation, disconnection and reconnection fees, legal costs and loss to business as a result of high tenant turnover, the inherent protection and abilities associated with use of privately owned, secondary Prepaid Electricity Meters far out weighs the costs of purchase and installation. Furthermore, privately owned, secondary Prepaid Electricity Meters enable property managers to foster a culture of payment and provide tenants with a huge incentive to pay on time.
We offers a comprehensive range of Prepaid Electricity Meters, both single and three-phase, to suite a variety situations from individual rental units and Granny flats to large buildings and complexes.
The system to manage installed Prepaid Electricity Meters is surprisingly simple. Once installed, meters are registered to a central prepaid utilities management system. Tenants then deposit funds into a bank account nominated by the property manager who then credits the funds to the tenants Prepaid Electricity Meter. Once this is done tenants simply send an SMS with their meter number, amount of electricity they want to use, and their unique PIN code to a number and receive back a 20-digit credit token number. This number is then input to the Prepaid Electricity Meter via a key pad and the meter starts to dispense electricity up to the value of the credit token.
"There are no recharge cards associated with our meters. We found that recharge cards tend to get lost and damaged. They also carry a replacement cost which people are loathed to pay. Recharge cards also cannot be credited from anywhere at any hour of the day or night." states Sean Wheller.. "Tenants should not be burdened, the whole system needs to be easy and convenient. When it easy and fair, it makes for happier tenants. I mean, let's face it. Nobody wants to roam the streets just to buy electricity credit. With our system, everything is done with online or cellphone banking. Anyone, even people with older cellphone models, can use our system. So they can buy electricity credit and can obtain credit tokens at all hours without leaving the comfort of their office or home."
Installation of the basic Prepaid Electricity Meter can be a DIY job but it is recomended that all electrical meters are installed by a our qualified electricician. Once installed letting agents, landlords and property management can take over the management of their Prepaid Electricity Meters.
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